Process Improvement & Growth

This class brings business operations and management science classes to the field with real-world experience. Through experiential learning, we will bridge the gap between theory and practice with international case discussions, conversations with guest speakers and hands-on company sponsored projects. Different to most classes in the school, in this class students will be exposed to a series of international cases and examples based on medium-sized, fast-growing entrepreneurial ventures. Each session will also include a guest speaker, often times the protagonist of the case studied, giving the students the opportunity to learn directly from successful entrepreneurs and senior executives. Additionally, students will put into practice the concept of process improvement by working on a company-sponsored applied project. Teams of 4-5 people, 3-4 MBA/EMBA students and 1-2 engineering (SEAS) students, will work hand in hand with the instructors and company representatives to achieve company goals. For example, teams may be tasked with re-designing the logistical strategy of distribution of the company to get rid of inefficiencies, or identify and find strategies to eliminate areas of waste within the companies’ processes, or analyze customer feedback and design operational solutions to increase customer satisfaction, etc.