Welcome! Since you already have spent many hours and likely will spend many more hours of your lives in
organizations, the purpose of this course is to help you to learn how organizations can function more
effectively through the application of people analytics. People analytics provides the data-driven insights that
enable organizations and employees to thrive.
Managing the employee experience no longer resides with HR. The past year, through the pandemic and as
we emerge from it, has shown the employee experience to matter for executives and managers across the
organization; all discussions indicate it will remain central in the future of work. Many leaders, even those in
people analytics teams, assume that well-executed analytics will create change, improve the employee
experience and enhance productivity. Often, these objectives go unrealized. In this course, we will step away
from data analysis. You will learn the aspects in which people analytics can realize business value.
Changes in the way we work, the accelerated pace of digital transformation, and the uncertain organizational
landscape require this course to be on the cutting edge. While we will rely heavily on an understanding of
organizational behavior, we will focus on its immediate application.
This course will require you to be significantly involved in your own learning-with very limited focus on
analytics, in favor of case examples, discussion and limited lecture. Each week we will spend the bulk of class
time in discussion, of the cases, the articles and with guest speakers who will share their expertise. You will be
asked to come prepared, having prepared the cases, read the assigned articles, and bringing your curiosity and
prepared questions. You and your classmates will share the very latest learnings. Your participation is
required, as others’ learning will occur only when you share your unique perspectives. Asking challenging
questions will be ideal; respectfully doing so is necessary. Feel free to read externally and to raise relevant
questions with speakers, they’re leaders in their field and look forward to the success of it.
Division: Decision, Risk and Operations