The success of many companies and nonprofit organizationswhether they be Coca-Cola, Procter & Gamble, Samsung, BMW, Apple, Disney, or the Metropolitan Operalies in genuine insights into the minds, hearts, and behaviors of consumers. Which product is going to be a hit, and which one is going to flop? Which aging brand can be revived, and which one is doomed to die? Which product positioning is going to work? What price will consumers be willing to pay? Whats the next big market trend? How does a business become more relevant to consumers? These are just a few of the many questions that businesses constantly face and that require genuine consumer insights. While it is tempting to rely on intuition to answer these questionsafter all, arent we all consumers?history has taught us that intuitions about consumers are often ill-informed.
Division: Marketing
Curriculum Pathway: Customer Insights
Spring 2025
B8607 - 001
Part of Term
MBA - Full Term
Section Syllabus
Download Syllabus
Section Notes
Attendance at the first class is mandatory for all enrolled students and those on a waitlist or who hope to add the class during Add/Drop.
Day(s)
Date(s)
Start/End Time
Room
-
Wednesday 01/27/2025 - 05/02/2025 2:20PM - 5:35PM Kravis 870
Spring 2024
B8607 - 001
Part of Term
MBA - Full Term
Section Syllabus
Download Syllabus
Section Notes
Attendance at first class is mandatory for all enrolled students as well as those on a waitlist or who hope to add the class during Add/Drop.
Day(s)
Date(s)
Start/End Time
Room
-
Wednesday 01/22/2024 - 04/26/2024 2:20PM - 5:35PM Geffen 440